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I don't know what version of PHPBB this is, but this might help:

http://www.phpbb.com/community/viewtopic.php?f=46&t=2094859

I'll look if there is any power for me to change the code. The forum is running based on 3rd party provider so i have all the controls to manage the forum but i don't think i have access to raw code. Will check soon. Thanks again.

No problem.

At the worst case scenario, you might be able to download the files via FTP or whatever, edit them, then re-upload.

If you have cpanel access, they should give you a file manager of some sort.

I know it's a pain though, I had to move mine to 3rd party and it's definitely not as easy as hosting it for yourself.